Remote Registration FAQs

• Where do I find my remote ID?

  Your i>clicker remote ID is printed on a sticker located on the back of your remote. The ID is the 8-character code below the barcode. Newer i>clicker 1 remotes and all i>clicker 2 remotes also have a secondary location for the remote ID (see illustration).

  

• What do I do if I cannot read the ID printed on my remote?

  If your remote ID has rubbed off or is illegible and you do not have a secondary ID location (see FAQ: Where do I find my remote ID?), go to the Remote ID Lookup page for instructions on how to recover your remote ID.

• Why do I get an 'Invalid Remote ID' error when I try to register?

  Your remote ID is an 8-character code that should only contain letters A-F and numbers 0-9. Make sure you are not entering the letter "O" for the number "0" or the letter "I" for the number "1."

• I registered my remote, why is my registration still not appearing in class?

  Your instructor needs to synchronize their gradebook to get the latest registration information. It may be that your instructor has not done this since you registered. If you are sure that is not the reason, verify that the student ID you used to register matches your instructor's roster. To do this, you can show your registration confirmation printout to your instructor. If you do not have this printout, use the Remote ID Lookup tool to generate a printable confirmation. Finally, make sure that you have registered in the correct location. Some schools want students to register through their Learning Management System (such as Blackboard, Moodle, etc.) rather than the iclicker.com site. Check your syllabus or ask your instructor to make sure you are registering where you should.

• I've lost/broken my remote. Can I register another remote?

  Yes, you may register multiple remotes for any reason. i>clicker will link both remotes to your name so that you receive credit for votes you made with either remote. There is no need to delete your old registration.

• I use my i>clicker remote for multiple classes. Do I need to register my remote for each class?

  No, you only need to register once. Once registered, your information will automatically apply to all of the classes in which you are enrolled and using i>clicker.

• Why do I need to re-register my remote every academic year?

  Registrations in the database are deactivated at the start (Fall term) of every academic school year then completely removed some time later. You may use the Remote ID Lookup tool to check the status of your remote registration.

• What do I do if I accidentally registered with the wrong student ID or remote ID?

  If you made a mistake when registering, simply register again with the correct information. There is no need to delete the incorrect entry.

• What do I do if I need to use a different student ID for one of my classes?

  If you use a different student ID for different classes, simply repeat the registration process for each of your student IDs. You will be listed in the system for each student ID, they will not overwrite each other.

• I've already used my i>clicker remote in class before registering it. Will I still receive credit for my votes?

  Yes, your votes still count. Your in-class votes were recorded by i>clicker and once you register your remote, these votes will be associated with you the next time your instructor syncs the gradebook or roster.